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Some of our clients are having problems with email on there iOS Devices, like iPad’s and iPhone’s. This can result in a Mismatched SSL Certificate error.

You should hopefully see an option to “Trust” the certificate on the warning page, If you are given this option please “Trust” the certificate, otherwise changing the email settings to the following should hopefully fix this, or any other possible iOS Mail problems on the new hosting platform.

Incoming Server Settings

Server Name: imap.stackmail.com
Username: Your e-mail address
Port: 993
Connection security: SSL/TLS
Authentication method: ‘Normal password’

Outgoing Server (SMTP)

Server Name: smtp.stackmail.com
Port: 587
Connection Security: STARTTLS
Authentication method: ‘Normal password’
Username: Your e-mail address

 

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Problems with iOS Mail on our new hosting platform