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The support and maintenance contract come in 2 parts, you can have support for your website and also help with maintaining and updating it all in one package…

website-support-contract-site-backup

 

SupportMaintenanceHow it worksHow much will it cost?

Support

This part of the contract is to give you peace of mind if anything goes wrong with the website.

This covers;

  • Website Problems
  • Hacked Websites
  • Email Problems
  • Help with Hosting issues
  • Help prevent Website hacking with regular Security Updates – (This at present covers Wordpress and Joomla 2.5 and above sites.)
  • Regular Website and Database backups, in case of hosting problem or site is hacked. This can be daily, weekly or monthly depending on your requirements.

I aim to respond to your support request withing 4 hours, i will then investigate and quickly find a solution to get the problem fixed as quickly as possible.

Maintenance

This part of the contract is to help with website additions and amendments.

This will cover;

  • Content amendments and additions
  • Image replacement
  • Minor Design and Development Changes

How it works

You just send me your alteration or request via email and leave the rest to me.

The contract can be either 6 or 12 months.

Each month you will receive a report, via email, detailing the following;

  • Security updates applied
  • When site was backed up
  • Work carried out in last month

Support is via email.

It does not include the following;

  • On site visits
  • Content Creation
  • SEO work
  • Website Redesigns

You will also get;

  • Priority over non contract clients
  • 20% discount on non contract work

 Pricing

Each contract is tailor made to your website and needs.

Please contact today to get a price, you will be surprised at how cheap it is.

 

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