The support and maintenance contract come in 2 parts, you can have support for your website and also help with maintaining and updating it all in one package…
This part of the contract is to give you peace of mind if anything goes wrong with the website.
- Website Problems
- Hacked Websites
- Email Problems
- Help with Hosting issues
- Help prevent Website hacking with regular Security Updates – (This at present covers Wordpress and Joomla 2.5 and above sites.)
- Regular Website and Database backups, in case of hosting problem or site is hacked. This can be daily, weekly or monthly depending on your requirements.
I aim to respond to your support request withing 4 hours, i will then investigate and quickly find a solution to get the problem fixed as quickly as possible.
This part of the contract is to help with website additions and amendments.
This will cover;
- Content amendments and additions
- Image replacement
- Minor Design and Development Changes
How it works
You just send me your alteration or request via email and leave the rest to me.
The contract can be either 6 or 12 months.
Each month you will receive a report, via email, detailing the following;
- Security updates applied
- When site was backed up
- Work carried out in last month
Support is via email.
It does not include the following;
- On site visits
- Content Creation
- SEO work
- Website Redesigns
You will also get;
- Priority over non contract clients
- 20% discount on non contract work
Each contract is tailor made to your website and needs.
Please contact today to get a price, you will be surprised at how cheap it is.